Shipping: 1. shipping from Russia.2. we send remote controls by Russian Post to the post offices of your city/locality.3. your order processing time will be 1-3 days.4. the term in the journey of your order-depends on the distance of the city of shipment (G. Goose-Crystal) to your city/locality (an average of 3-10 working days).5. send you a 1st Class remote parcel with track tracking number and with SMS notification of the parcel arrival to your mail. Warranty: 1. we only sell new remotes!2. the remote will be tested for working capacity on a special IR detector.3. the remote will be securely packed.4. the remote is sold without batteries. The most important thing is how to choose a remote: 1. The first rule of buying the remote: " Your old remote must look one-in-one with the remote you now want to buy!"2. The second rule of buying the remote: " If there is no old remote control, then look for the model of your equipment in the description card to the remote control."3. if the first two rules can not be fulfilled, then you need our help in choosing the remote, write to the chat-help. The remote is suitable for the following equipment: Motorola IPTV receiver vip1003Motorola IPTV receiver vip1103Motorola IPTV receiver vip1853Motorola IPTV receiver vip1903Motorola IPTV receiver vip1903tMotorola IPTV receiver vip1963Motorola IPTV receiver vip1963tMotorola IPTV receiver vip1920Motorola IPTV receiver vip1970